Frequently asked questions

General Questions

Where do you ship?


Currently we only ship to the UK.




How long will my order take?


We aim to have your order with you within 3 working days.





Payments

How can I pay?


We accept Visa, Mastercard and PayPal





Shipping

Where do you ship?


Currently we only ship to the UK




How long will my order take?


We aim to have your order with you within 3 working days.





Returns

Can I return my order?


Yes! We offer a 90 day no quibble returns policy so if you aren't 100% happy you can send it back to us




How do I return my order?


Please email us at hello@ecokwi.co.uk and we will send you a free return label.





Other questions

Can I buy ecoKiwi products in any shops?


Currently we don't sell through any physical shops but we are wroking on this!